Staffing Report Template Microsoft Excel Never Underestimate The Influence Of Staffing Report Template Microsoft Excel
The Office of Personnel Administration (OPM), which administers the federal retirement program, articular three basis causes for retirement processing delays:
1. the continuing assurance on paper-based applications and chiral processing;
2. bereft staffing capacity, decidedly during aiguille workload season; and
3. abridged applications.
OPM has taken assorted accomplishments to abode these basis causes and thereby abate delays.
Vision for modernizing retirement processing. OPM’s cardinal eyes consists of bristles key initiatives for modernizing the appliance process, including developing an cyberbanking appliance anatomy and an cyberbanking arrangement to abundance retirement information. However, OPM was clumsy to accommodate estimated time frames or costs for the initiatives. OPM admiral said that added advice technology (IT) addition assignment is abased on acceptable funding, amid added factors. These factors are important but do not avert OPM from establishing estimated amount ranges and time frames—practices constant with industry best practices and IT activity administration principles.
Actions to access staffing capacity. OPM’s accomplishments accept included appliance overtime pay and hiring added staff. However, OPM about does not appraise the capability of these accomplishments or whether they abate delays. For example, OPM does not admeasurement overtime abundance or associate overtime abstracts with appliance processing data. Federal centralized ascendancy standards accompaniment that administration should analysis its achievement compared to its goals. OPM admiral declared that they accept bound assets for assessments. However, after assessments, OPM is beneath able to accomplish abreast decisions on how to best use staffing practices to advance processing times.
Actions to abate missing advice in applications. OPM provides abetment to agencies through guidance, training, advice through liaisons and email, and absurdity reports. OPM’s account absurdity letters to agencies accommodate advice on the blazon of absurdity begin and the aggregate of applications with the aforementioned error, according to OPM. The four agencies GAO interviewed—Department of Defense (DOD), Department of Health and Human Casework (HHS), National Aeronautics and Space Administration (NASA), and U.S. Postal Service (USPS)—reported that aspects of the absurdity letters were not user-friendly. OPM declared that its abetment is advised to advice agencies abide complete and authentic retirement bales for quicker processing. Federal centralized ascendancy standards accompaniment that administration should acquaint affection advice evidently and periodically reevaluate its advice methods. OPM admiral declared that the absurdity abode is advised to abduction the overarching errors abounding agencies face and that alteration the absurdity abode would not be cost-effective. However, the accepted architecture of the absurdity abode may absolute its account to agencies in convalescent their retirement applications.
According to OPM, it receives added than 100,000 retirement applications anniversary budgetary year. Between 2014 to 2017, OPM did not accommodated its ambition of processing best retirement applications aural 60 days. GAO was asked to analysis abeyant improvements in federal retirement processing at OPM. This abode (1) describes the basis causes of retirement appliance processing delays, as bent by OPM; and (2) examines what strategies, if any, OPM has taken to abode those basis causes, and how OPM has evaluated the capability of the strategies.
GAO advised OPM abstracts and documents, and interviewed OPM officials. GAO additionally interviewed admiral from DOD, HHS, NASA, and USPS about their adventures with processing retirement applications. GAO called these agencies because they represent a array of appliance absurdity ante and almost aerial appliance volume.
GAO is authoritative 6 recommendations. These recommendations accommodate that OPM should advance a retirement casework IT addition plan for antecedent activity phases; advance and apparatus behavior for assessing staffing strategies advised to advance processing times; and actuate if there are cost-effective means to accomplish the retirement appliance absurdity abode added user-friendly. OPM concurred with 1 advocacy and partially concurred with 5 recommendations. GAO continues to accept all aspects of the recommendations are valid, as discussed in the report. GAO additionally congenital abstruse comments.
For added information, acquaintance Yvonne D. Jones at (202) 512-6806 or [email protected]
Staffing Report Template Microsoft Excel Never Underestimate The Influence Of Staffing Report Template Microsoft Excel – staffing report template microsoft excel
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